Configure 443 Port. Do not include 443 port in URL as its default port. Verfiy and Configure all BDE urls using viewmanage setup. Please update value of DBLogPath,LogPath using viewmanagesetup.aspx verify IdmTokenAttributeService using viewmanage setup. Mobile --> Mobile builds: iOS:v5.0(0037) Android:5.0(0040) iOS bundle id:"com.eEmphasys.eServiceTechEnterprise" Service URL :"https://e-apps.sancoent.com/eServiceTechService/" Update .Plist file with proper URL and build no. Update Index.html file with proper URL and build no. pls send proper service url in mails.